Shift Leader

Firehouse Subs - Franchise; Lake Worth (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Manager to oversee operations during designated shifts. The role requires adherence to regulations, strong leadership, and a focus on guest experience. Responsibilities include managing profitability and team performance while ensuring compliance with company policies.

Qualifications

• Ensure compliance with local, state, and federal regulations.
• Participate in interviewing, hiring, and training employees.

Responsibilities

• Maintain profitability by managing shifts within established guidelines.
• Provide leadership to meet standards of guest service and quality.
• Communicate effectively with GM/Owner regarding business issues.

Skills

Leadership

Communication

Education

Serv-Safe Food Manager's certification

Job description

Report to: General Manager

Position Summary:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

1. Ensure the restaurant complies with all local, state, and federal regulations, including health, wage, age restrictions, fair employment practices, ADA, and other legal requirements.
2. Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
3. Maintain the profitability of the business by managing shifts within established guidelines for food cost, labor, controllables, utilities, and sales growth.
4. Provide leadership to the restaurant team to meet standards of guest service, quality, and cleanliness, while embracing Firehouse Subs' culture, mission, and vision.
5. Assist the GM in implementing current operational plans and initiatives profitably and timely.
6. Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
7. Ensure all required programs, reports, and legal documents are accurate, complete, and submitted on schedule.
8. Actively participate in Public Safety Foundation initiatives.
9. Represent Firehouse Subs professionally and positively at all times.
10. Communicate effectively with the GM/Owner and HQ regarding any issues impacting the business.
11. Ability to stand for up to 13 hours and lift up to 50 lbs.
12. Perform any other duties assigned by the GM/Owner.
13. Possess a valid Driver's License and insurance.
14. Obtain a valid Serv-Safe Food Manager's certification within 30 days of hire.
15. Make the guest experience the number one priority.

Firehouse Subs is a restaurant chain passionate about hearty food, heartfelt service, and public safety. Founded in Jacksonville, Florida, in 1994, by brothers and former firefighters Chris and Robin Sorensen, the brand emphasizes quality food, community involvement, and supporting public safety through the Firehouse Subs Public Safety Foundation.

The franchise is independently owned and operated. Your application will be directly reviewed by the franchise restaurant management, and all employment inquiries should be directed there, not to Firehouse Subs Corporate.