Shift Leader

Firehouse Subs - Franchise; Laguna Woods (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A franchise of Firehouse Subs is seeking a Shift Manager responsible for overseeing restaurant operations during designated shifts. This role ensures compliance with regulations, manages profitability, and leads the team to deliver excellent guest service. Candidates must be able to work long hours and lift heavy items.

Qualifications

• Accountable for profitable operation of designated shift.
• Ensure compliance with local, state, and federal regulations.

Responsibilities

• Manage shifts within established guidelines for profitability.
• Participate in hiring, training, and disciplining employees.
• Maintain standards of guest service, quality, and cleanliness.

Skills

Leadership

Guest Service

Communication

Job description

REPORTS TO: General Manager

Position Summary Statement:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

Responsibilities:

1. Ensure the restaurant complies with all local, state, and federal regulations, including health regulations, wage and hour laws, age restrictions, fair employment practices, ADA, and other legal requirements.
2. Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
3. Maintain the profitability of the business by managing shifts within established guidelines for food cost, labor, controllables, utilities, and sales growth.
4. Provide leadership to the restaurant team to meet standards of guest service, quality, and cleanliness, embracing Firehouse Subs’ culture, mission, and vision.
5. Assist the GM in implementing current operations plans and company initiatives profitably and promptly.
6. Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
7. Ensure all required programs, reports, and legal documents are accurate, complete, and submitted on schedule.
8. Actively participate in Public Safety Foundation initiatives.
9. Represent Firehouse Subs professionally and positively at all times.
10. Communicate effectively with the GM/Owner regarding any issues impacting the business.
11. Work on your feet for up to 13 hours and lift up to 50 lbs.
12. Perform any other duties assigned by the GM/Owner.

Compensation:

$17.00 per hour

About Firehouse Subs:

Firehouse Subs is a restaurant chain founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen. The brand is built on fire and police service heritage, hearty subs, and a commitment to community safety through the Firehouse Subs Public Safety Foundation.

Firehouse Subs has been recognized as the No.1 brand supporting local community activities, and a portion of proceeds supports lifesaving equipment through donations to the Foundation.

Our Mission:

• Hearty and Flavorful Food
• Heartfelt Service
• Public Safety

Note: This franchise is independently owned and operated. Applications are handled directly by the franchise restaurant management.