Shift Leader

The Saxton Group; Katy (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Shift Leader to join their vibrant team. This role is pivotal in directing restaurant operations, ensuring the highest standards of food quality, service, and cleanliness. As a Shift Leader, you will foster a positive work environment, handle team and guest interactions, and uphold the brand's commitment to excellence. With opportunities for growth and a supportive atmosphere, this position is perfect for those who thrive in a dynamic setting and are passionate about the restaurant industry. If you are ready to take the next step in your career, this is the place for you!

Benefits

Competitive hourly compensation

Complimentary meals while on duty

Daily pay benefits with Earned Wage Access

Opportunities for advancement and growth

Qualifications

• 1+ years of experience in the Casual Restaurant industry required.
• Servsafe License preferred or ability to obtain one.

Responsibilities

• Direct restaurant operations in absence of management.
• Supervise team members and maintain food quality and safety.

Skills

Team Leadership

Communication Skills

Customer Service

Problem-Solving

Education

High School Diploma or GED

Tools

Restaurant Management Software (POS)

Job description

Tossing around the idea of a new career?

We're adding members to our family! We know our company is only as strong as our people, which is why we’re committed to providing our associates with a work environment that encourages and supports innovation, inclusion, and fun.

Compensation and Benefits:
A fresh start to your career begins here! Embark on a career that promotes growth and supports flexible schedules.

• Competitive hourly compensation – we aim to recognize your dedication and hard work.
• Complimentary meals while on duty – Great food brings us together!
• Enjoy daily pay benefits with our Earned Wage Access app, Rain – get your money before payday!
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

Job Summary:

The Shift Leader's responsibility is to direct the operation of the restaurant, in the absence of the General and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising team members. The Shift Leader is also responsible for handling issues with team members, food suppliers, and guests directly, then escalates them to the General/Assistant Manager when necessary.

Requirements:

• Minimum of 1 year’s experience in the Casual Restaurant industry is required.
• High School Diploma or GED, preferred.
• Familiarity with restaurant management software (POS) is required.
• Servsafe License preferred, or able to obtain a State approved license – must be maintained per State Mandates.
• Strong knowledge of team leadership and maintaining a well-groomed appearance – uniform standards.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Display a positive and outwardly friendly attitude towards all guests – Live the McAlister’s Touch.
• Exceptional written and verbal communication skills.
• Able to withstand comfortably the physical demands a restaurant environment holds.

Company Overview:

Sun Holdings, founded in 1997, is a premier provider of management services to franchise ownership teams across popular U.S. restaurant brands, including Applebee's, Arby's, Burger King, Freebirds, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, and Taco Bueno. With a portfolio of over 1,200 franchises, we are the second-largest franchisee organization in the U.S. We were awarded one of 2024 America’s Greatest Workplaces by Newsweek magazine! Sun Holdings is an Equal Opportunity Employer.