Shift Leader

Firehouse Subs at Ward Parkway Mall; Kansas City (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading restaurant chain in Kansas City is seeking a Shift Manager who will be accountable for efficient operations during designated shifts. The ideal candidate will ensure compliance with health, safety, and local regulations while providing superior guest service. Responsibilities include leading team members, assisting in staff training, and managing profitability. This position requires strong leadership skills and the ability to work long hours on their feet.

Qualifications

• Ability to ensure compliance with regulations.
• Experience in a restaurant or similar environment.
• Ability to work on feet for extended hours.
• Strong leadership and training skills.

Responsibilities

• Ensure compliance with all health and safety regulations.
• Lead the restaurant team to meet service standards.
• Assist in hiring and training employees.
• Manage operational profitability.

Skills

Leadership

Guest service

Compliance knowledge

Communication

Job description

Overview

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

Responsibilities

• Ensure the restaurant is in full compliance with all local, state and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
• Ensure the profitability of the business by operating shifts within established guidelines for food cost, labor, controllables, utilities and sales growth.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs culture and mission and vision statements.
• Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participate in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participate in Public Safety Foundation initiatives.
• Represent Firehouse Subs in a professional, positive manner at all times.
• Communicate effectively to the GM/Owner any issues that may impact the business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by the GM/Owner.

About Firehouse Subs

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

Application

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

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