Shift Leader

Firehouse Subs; Kansas City (MO); On-site; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader in Kansas City. This role is responsible for the profitable operation of designated shifts, ensuring compliance with regulations, and leading the team to deliver exceptional service. Candidates should have strong leadership skills and a commitment to maintaining high standards in a fast-paced environment.

Qualifications

• Experience in managing restaurant operations.
• Knowledge of health regulations and company policies.
• Ability to lead and train team members.

Responsibilities

• Manage profitable operation of shifts while ensuring compliance.
• Lead the team to meet guest service and quality standards.
• Assist GM with operational plans and employee management.

Skills

Leadership

Compliance Knowledge

Customer Service

Job description

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REPORTS TO: General Manager

$1000 sign on bonus for Employees working 25+ hours per week.

Position Summary Statement

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

1. Ensure the restaurant is in full compliance with all local, state and federal regulations including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, and other applicable laws.
2. Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
3. Ensure the profitability of the business by managing shifts within established guidelines for food cost, labor, controllables, utilities, and sales growth.
4. Provide leadership to the restaurant team to meet standards of guest service, quality, and cleanliness, while embracing the Firehouse Subs culture, mission, and vision.
5. Assist the GM in coordinating and implementing operational plans and company initiatives profitably and promptly.
6. Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
7. Ensure all required programs, reports, and legal documents are accurate, complete, and submitted on schedule.
8. Actively participate in all Public Safety Foundation initiatives.
9. Represent Firehouse Subs professionally and positively at all times.
10. Communicate effectively with the GM/Owner regarding any issues impacting the business.
11. Work on your feet for up to 13 hours and lift up to 50 lbs.
12. Perform any other duties assigned by the GM/Owner.

Compensation: From $9.00 to $11.00 depending on experience

Firehouse Subs is a restaurant chain founded in Jacksonville, Florida, in 1994, known for hearty food, heartfelt service, and supporting public safety through the Firehouse Subs Public Safety Foundation.