Shift Leader

Taco Bell; Hutchinson (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

A franchise of a leading fast-food chain is looking for a motivated Shift Lead to assist the Restaurant General Manager. The role involves ensuring smooth shift operations, supervising team members, and providing excellent customer service in a friendly environment. Ideal candidates will demonstrate problem-solving skills and the ability to manage team dynamics positively.

Qualifications

• Ability to handle customer complaints positively.
• Experience in providing feedback to team members.
• Capability to follow company policies and procedures.

Responsibilities

• Support the Restaurant General Manager by running shifts.
• Ensure Team Members complete all assigned duties.
• Maintain a safe and clean restaurant environment.

Skills

Problem Solving

Customer Service

Team Leadership

Job description

" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.