Shift Leader

Dunkin' Donuts; Hopkinton (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Paid training

Medical insurance

Dental insurance

Vision insurance

Life insurance

SNHU program

Job summary

Dunkin' Donuts franchisee is hiring a full-time Shift Manager to join our growing Dunkin’ locations network. This role supports the management team on a single shift, delivering excellent guest experiences and overseeing daily operations.

We offer competitive pay, paid time off, training, and a benefits package with medical and dental options, plus opportunities for internal advancement within the group.

Qualifications

• Friendly role model to assist the management team in shift operations.
• Self-motivated individual with positive energy to drive performance.
• Experience in Fast Food/Quick Service Restaurant environments preferred.
• Strong customer service skills and ability to engage customers.
• Excellent verbal and written communication abilities.

Responsibilities

• Assist the management team in daily shift operations.
• Provide excellent customer service and resolve issues as they arise.
• Support training and coaching of team members during shifts.

Skills

Friendly role model

Self-starter

Fast food experience

Customer service

Communication skills

Job description

Northern Management Group is currently hiring FT SHIFT managersto join our growing management team. We are a family oriented growing Network of Dunkin’ locations. We currently operate 27 locations and are looking to grow! Immediate openings available!

Are you looking for change where you can make a difference? Are you ready for the next step in starting a career? Then, we’d love to speak with you. Our Shift Leaders members are an integral part of our business and are where we look for our next Assistant Managers. America runs on Dunkin’ but Dunkin’ runs on our Inspired Team!

What we offer:

• Competitive Salary - $16.50 - $18.00 per hour
• Paid Time off - Vacation time for FT employees & Sick Time
• Paid Training
• Great Benefits Including Company Sponsored Medical & Dental insurance and Voluntary insurance options Including Vision, Life, Accident, and more!
• Career Opportunities – we always look to promote from within first
• Paid Training
• Affordable College Degree Program through SNHU
• Employee discounts including Cell phone plans, clothing, etc.
• Hotel Discounts throughout New England
• Fun, Friendly environment
• Stable, supportive environment that values your individual contributions to grow our portfolio
• Great leadership team that all share a common goal to make us the employer of choice

Who we are looking for:

• Friendly Role Model that can assist the management team in the operations of a single shift
• Motivated Self Starter with great positive Energy
• Previous Fast Food/Quick Service Restaurant Experience
• Top Notch Customer Service Skills
• Strong Verbal and written communication skills

You are applying for work with a franchisee of Dunkin', not Inspire Brands, Dunkin Brands, Dunkin or any of its affiliates. Any information submitted will be provided solely to that franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

• Cleanliness
• Money Handling
• Leadership
• Fluent in English
• Food Safety
• Guest Service
• Knowledge of Coffees
• Food Preparation