Shift Leader

Dunkin' Donuts; Boston (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Time off

Medical & Dental insurance

Training and development

Job summary

Northern Management Group is hiring Shift Leaders to join our growing Dunkin’ locations network. We offer competitive hourly pay, paid time off, training, and benefits. You’ll be part of a family-oriented team with opportunities for internal promotion.

As a Shift Leader, you’ll support management during a single shift, ensure smooth operations, and deliver top-notch guest service while adhering to standards and procedures across the Dunkin’ brand network.

Qualifications

• Friendly role model that can assist the management team in the operations of a single shift.
• Motivated self-starter with great positive energy.
• Previous fast food/quick service restaurant experience.
• Top notch customer service skills.
• Strong verbal and written communication skills.

Responsibilities

• Assist the management team in daily shift operations.
• Provide excellent customer service and maintain a friendly environment.
• Support training and development for team members and promote from within when possible.

Skills

Customer service

Leadership

Communication

Money handling

English fluency

Food safety

Food preparation

Guest service

Job description

Northern Management Group is currently hiringSHIFT LEADERSto join our growing management team. We are a family oriented growing Network of Dunkin’ locations. We currently operate 27 locations and are looking to grow! Immediate openings available!

Are you looking for change where you can make a difference? Are you ready for the next step in starting a career? Then, we’d love to speak with you. Our Shift Leaders members are an integral part of our business and are where we look for our next Assistant Managers. America runs on Dunkin’ but Dunkin’ runs on our Inspired Team!

What we offer:

• Competitive Salary - $16.50 - $18.00 per hour
• Paid Time off - Vacation time for FT employees & Sick Time
• Paid Training
• Great Benefits Including Company Sponsored Medical & Dental insurance and Voluntary insurance options Including Vision, Life, Accident, and more!
• Career Opportunities – we always look to promote from within first
• Paid Training
• Affordable College Degree Program through SNHU
• Employee discounts including Cell phone plans, clothing, etc.
• Hotel Discounts throughout New England
• Fun, Friendly environment
• Stable, supportive environment that values your individual contributions to grow our portfolio
• Great leadership team that all share a common goal to make us the employer of choice

Who we are looking for:

• Friendly Role Model that can assist the management team in the operations of a single shift
• Motivated Self Starter with great positive Energy
• Previous Fast Food/Quick Service Restaurant Experience
• Top Notch Customer Service Skills
• Strong Verbal and written communication skills

You are applying for work with a franchisee of Dunkin', not Inspire Brands, Dunkin Brands, Dunkin or any of its affiliates. Any information submitted will be provided solely to that franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

• Money Handling
• Fluent in English
• Knowledge of Coffees
• Cleanliness
• Food Safety
• Food Preparation
• Leadership
• Guest Service