Shift Leader

Qdoba Restaurant Corporation; Hayden (ID); On-site; Full time

Job summary

Join a leading restaurant chain as a Shift Leader, where you'll manage operations, train team members, and ensure excellent guest service. Enjoy a supportive work environment with opportunities for growth and a comprehensive benefits package.

Benefits

Excellent Training, Coaching, and Mentorship

PTO - Vacation, Sick Time, and Holidays

Free Uniforms

Medical/Dental/Vision/Life Insurance

401K Plan with Company Match

Health Savings Account

Wellness Program

Employee Assistance Program

Qualifications

• Responsible for managing restaurant operations in partnership with the Restaurant Manager.
• Training, developing, and coaching team members.

Responsibilities

• Fostering a positive restaurant culture and maintaining a positive attitude.
• Complying with all state and federal labor laws and regulations.
• Managing daily activities to achieve excellence in restaurant operational performance.

Skills

Leadership

Training

Guest Service

Job description

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Shift Lead Job Description

Working at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food. We count on our restaurant leaders to model the QDOBA Recipe of Hospitality, Positivity, and Performance.

Pay Range: $13.50 - $19.50

Position Summary

As a Shift Lead, you would be responsible for managing restaurant operations in partnership with or in the absence of the Restaurant Manager. Shift leads help maintain an excellent working environment through leadership, direction, training, and development. The focus is always on developing people and maintaining a guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

Job Functions include:

1. Fostering a positive restaurant culture by having fun and maintaining a positive attitude
2. Training, developing, and coaching team members; ensuring systems for training employees are fully implemented and followed
3. Identifying and developing internal candidates for Team Leader positions
4. Treating guests and employees with respect and dignity
5. Complying with all state and federal labor laws and regulations
6. Managing daily activities to achieve excellence in restaurant operational performance
7. Holding restaurant team accountable for delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements
8. Reviewing practices as needed to improve the guest experience
9. Interacting with guests and the community; responding to questions, concerns, and complaints professionally
10. Maintaining brand image through cleanliness, maintenance, and service quality
11. Partnering with the restaurant manager to analyze operational and financial performance
12. Identifying trends and suggesting improvements
13. Monitoring costs and adherence to budget and goals
14. Acting as an Ambassador of QDOBA

What can QDOBA Offer You?

• Excellent Training, Coaching, and Mentorship
• PTO - Vacation, Sick Time, and Holidays
• Free Uniforms
• Medical/Dental/Vision/Life Insurance
• 401K Plan with Company Match
• Health Savings Account
• Wellness Program
• Employee Assistance Program

At Qdoba, we value the diversity and flavor our employees bring to the table.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Restaurants