Shift Leader

Baskin-Robbins; Hastings (MN); Presencial; USD 2.066.000 - 2.480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free coffee!!

Flexible Schedule – Full-Time and Part

Generous Employee Discount

Cash Referral Program

Best in Class Training & Continuous-L

Descripción de la vacante

Baskin-Robbins in Hastings, MN is seeking a Shift Leader to supervise restaurant operations on a shift-by-shift basis and support the management team in delivering strong guest experiences. You will help maintain brand standards, train team members, and ensure food safety during daily duties.

The role emphasizes leadership, frontline customer service, inventory control, and adherence to safety and sanitation guidelines in a fast-paced environment.

Formación

• Preferred previous management experience in retail, restaurant, or hospitality.
• You must be 18 years of age or older per applicable law.
• Strong time management, attention to detail, and guest service skills.

Responsabilidades

• Supervise restaurant operations on a shift-by-shift basis.
• Assist the management team in supporting and coaching team members.
• Ensure Brand standards are met, including food and beverage preparation.
• Communicate shift priorities, goals and results to staff.
• Coach staff with timely, constructive feedback and support training.
• Support franchisee safety, security and profitability policies during shifts.
• Manage inventory and ensure food safety standards are met.

Conocimientos

Time management

Guest service

Attention to detail

Descripción del empleo

Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day. At Dunkin’, our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin’ runs on you and we’ll be running beside you every step of the way. We’re All IN’.

Benefits

• ?Free coffee!!


• ?Flexible Schedule – Full-Time and Part-Time available


• ?Generous Employee Discount


• ?Cash Referral Program


• ?Best in Class Training & Continuous Learning


• ?Advancement Opportunities


• ?Medical Insurance- For you and your family!


• ?Education discounts through Southern New Hampshire University- Discount extends to your family!


• ?Special discounts for Dunkin’ employees (Including but not limited to brands such as Skechers, Staples, AT&T and Verizon!)


• ?Recognition Program


• ?Community & Charitable Involvement

Responsibilities

As a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively, helping America Run on Dunkin’.

• ?Smiling and always saying “YES!” to our guests.


• ?Perform all responsibilities of restaurant team members.


• ?Support the Restaurant Manager in meeting operational goals and execution.


• ?Ensure Brand standards are met throughout shift including preparation of food and beverages.


• ?Communicate shift priorities, goals and results to restaurant team members.


• ?Coach restaurant team members as needed throughout a shift and provide timely, constructive and clear feedback.


• ?Support the training of restaurant team members as needed.


• ?Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift


• ?Ensure Food Safety standards are met.


• ?Manage Inventory throughout the shift.


• ?Provide great guest service and coach restaurant team members to do the same.


• ?Schedule restaurant team members for shifts

Qualifications

• ?Preferably, you have previous management experience in retail, restaurant, or hospitality.


• ?You are 18 years of age (or higher per applicable law)


• ?You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.