Shift Leader

Baskin-Robbins; Inver Grove Heights (MN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Discounted donuts and coffee

Free coffee

Flexible Schedule – Full-Time and Part

Medical Insurance- For you and your 가족

Education discounts through Southern 뉴

Special discounts for Dunkin’employees

Best in Class Training & Continuous L률

Advancement Opportunities

Community & Charitable Involvement

Job summary

Dunkin' Donuts is seeking a Shift Leader to supervise restaurant operations on a shift-by-shift basis, supporting the management team and coaching staff to ensure tasks are performed efficiently. You will greet guests with a smile and uphold brand standards across all food and beverage preparations.

Responsibilities include leading the team, communicating priorities, and modeling exceptional guest service. This role requires 18+ years of age and prior management experience in retail, restaurant,

Qualifications

• Preferably, you have previous management experience in retail, restaurant, or hospitality.
• You are 18 years of age (or higher per applicable law)
• You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.

Responsibilities

• As a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis and assist the management team in coaching the staff.
• Smiling and always saying “YES!” to our guests.
• Perform all responsibilities of restaurant team members and support the Restaurant Manager in meeting goals.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach team members as needed and provide timely, constructive feedback.
• Support training of restaurant team members as needed.
• Oversee franchisee safety, security and profitability policies during shifts.
• Ensure Food Safety standards are met and manage inventory during the shift.
• Provide great guest service and mentor team members to do the same.
• Schedule restaurant team members for shifts

Skills

Management experience

Guest service skills

Time management

Job description

Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day. At Dunkin’, our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin’ runs on you and we’ll be running beside you every step of the way. We’re All IN’.

Benefits

• We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.


• Free coffee!!


• Flexible Schedule – Full-Time and Part-Time available


• Generous Employee Discount


• Cash Referral Program


• Best in Class Training & Continuous Learning


• Advancement Opportunities


• Medical Insurance- For you and your family!


• Education discounts through Southern New Hampshire University- Discount extends to your family!


• Special discounts for Dunkin’ employees (Including but not limited to brands such as Skechers, Staples, AT&T and Verizon!)


• Recognition Program


• Community & Charitable Involvement

Responsibilities

• As a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively, helping America Run on Dunkin’.


• Smiling and always saying “YES!” to our guests.


• Perform all responsibilities of restaurant team members.


• Support the Restaurant Manager in meeting operational goals and execution.


• Ensure Brand standards are met throughout shift including preparation of food and beverages.


• Communicate shift priorities, goals and results to restaurant team members.


• Coach restaurant team members as needed throughout a shift and provide timely, constructive and clear feedback.


• Support the training of restaurant team members as needed.


• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift


• Ensure Food Safety standards are met.


• Manage Inventory throughout the shift.


• Provide great guest service and coach restaurant team members to do the same.


• Schedule restaurant team members for shifts

Qualifications

• Preferably, you have previous management experience in retail, restaurant, or hospitality.


• You are 18 years of age (or higher per applicable law)


• You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.