Shift Leader

Far West Services, LLC; Greenwood Village (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

An exciting entry-level leadership opportunity awaits at a dynamic restaurant, perfect for those eager to grow within the organization. As a Shift Leader, you'll support daily operations and promote a positive culture among team members. With no prior experience required, comprehensive training will prepare you for a successful leadership role. This position offers flexibility, a supportive environment, and the chance to develop your skills while ensuring an exceptional dining experience for guests. Join a forward-thinking team dedicated to excellence and fun in the workplace!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off (PTO)

Qualifications

• Preferred 1 year of food service or retail supervisory experience.
• Food Handler Certification required upon hiring.

Responsibilities

• Promote the culture and values of the restaurant with integrity.
• Assist in meeting store goals and driving operational excellence.
• Provide excellent customer service with a guest-first attitude.

Skills

Leadership Skills

Communication Skills

Problem-Solving

Interpersonal Skills

Conflict Resolution

Education

Food Handler Certification

Tools

POS System

Job description

8547 E. Arapahoe Road Suite D

Job Id: 5437

# of Openings: 1

A Shift Leader is an entry-level supervisory position responsible for supporting the Restaurant General Manager and Assistant Manager with the daily operations of a restaurant. The Shift Leader must convey the Wingstop culture to team members and be a creative team player who is passionate about hard work, having fun, and demonstrating dedication to the brand's success.

This is an exciting entry-level leadership opportunity with growth potential within the organization. No prior experience is required as training will be provided to prepare you for a leadership role and upward mobility to a General Manager.

Qualifications / Education / Experience:

• Preferred but not required: 1 year of food service, retail, or restaurant supervisory experience.
• Food Handler Certification required upon hiring.
• 6 months of experience using a POS system.
• Ability to meet restaurant policies and standards, including quality food provision, cash handling, and safety/security, with or without reasonable accommodation.
• Consistent attendance and punctuality are required.
• Availability to work flexible hours, including mornings, evenings, weekends, late nights, and holidays.

Key Responsibilities:

• Promote the culture, values, and mission of Wingstop with integrity and honesty.
• Assist the General Manager in meeting store goals.
• Drive operational excellence by increasing sales and controlling costs.
• Maintain a safe environment for staff and guests; foster a respectful and rewarding culture.
• Remain calm during high-volume or unusual events, setting a positive example.
• Build positive relationships with team members, understanding their motivations and needs.
• Assist in all positions as needed.
• Provide excellent customer service, responding to guest needs with a guest-first attitude.
• Follow cash management policies and ensure proper practices are followed.
• Resolve guest issues efficiently and positively.
• Maintain operational standards; report maintenance issues; communicate effectively across the organization.
• Use company tools to coach, mentor, and develop team members; ensure compliance with risk management standards.

Knowledge, Skills, and Abilities:

• Genuine desire to serve guests.
• Calm and tactful demeanor in difficult situations.
• Ability to manage multiple projects with urgency and follow-through.
• Strong communication skills.
• Interpersonal and conflict resolution skills.
• Leadership skills to motivate and develop a diverse team.
• Problem-solving and quick learning abilities.
• Ability to promote team cohesion and represent the brand culture.
• Physical ability to lift, carry, push, or pull up to 50 pounds, with or without reasonable accommodation.
• Ability to stand for long periods and work in a fast-paced environment.

Eligible candidates will have access to company benefits such as:

• Medical, dental, and vision insurance for full-time employees.
• Life insurance of $25,000 provided by the company, with health benefit options.
• PTO (Paid Time Off).

WINGSTOP - FWS is an independent franchisee and an Equal Opportunity Employer.