Shift Leader

Smoothie King (SKFI); Franklin (TN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Smoothie King is seeking a Shift Leader to drive daily store operations in Franklin, TN. The role leads team members, opens and closes the store, and ensures smooth service while upholding brand standards and health guidelines.

Responsibilities include assisting the General Manager, optimizing guest experience, handling deposits, ordering, and maintaining high sanitation standards. Flexible, guest-centric leadership is key.

Qualifications

• Ability to lead store operations and supervise team members.
• Excellent communication and guest service skills.
• Able to operate blender and POS cashier system.
• Able to lift up to 55 lbs and move around in cold storage.
• Reliable and trustworthy.

Responsibilities

• Assist the General Manager in overall operations in a leadership capacity.
• Ensure a superior guest experience, maximize sales, and drive profitability while maintaining a fun, welcoming atmosphere.
• Complete store opening and closing procedures.
• Make bank deposits.
• Assist General Manager with product ordering.
• Promote brand loyalty and a positive brand impression to guests.
• Ensure high-quality smoothie preparation and guest service.
• Enforce sanitary practices and compliance with policies and laws.

Skills

Leadership

Customer service

Communication

Tools

POS system

Microsoft Office

Job description

Our Shift Leaders run the show! Shift Leaders are the face of our business and the Smoothie King Brand. They help Guests meet their fitness and nutrition goals by helping select smoothies and retail products that inspire our Guests to maintain a healthy and active lifestyle. They also maintain store standards and lead our Team Members in reaching store goals! Shift Leaders are trusted to open the store, handle on-shift situations, and encourage our team throughout the shift.

Benefits:

• Employee discount
• Flexible schedule

Responsibilities:

• Assisting the General Manager in the overall operations of the store in a leadership capacity.
• Ensuring a superior guest experience, maximizing sales performance, and driving profitability while maintaining a fun and welcoming atmosphere.
• Will complete the store opening/ closing and following opening/ closing procedures
• Makes bank deposits
• Assist the General Manager with product ordering
• Brand loyalty: Communicate and execute positive brand impression to the overall Guest experience.
• Must ensure consistency and high quality preparation of smoothies and Guest service.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of all areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.

Essential Functions:

• Operates a blender and POS cashier system.
• Regularly moves boxes, weighing up to 55 lbs., throughout the store.
• Constantly positions self to bend, reach and scoop throughout assigned shifts.
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F.
• The employee must be able to tolerate exposure to food allergens.
• Microsoft Office knowledge required.
• Knowledgeable of general POS functionality.
• Excellent Communication Skills, ability to give and receive feedback.
• Must be extremely reliable
• Equal Opportunity Employer.

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.

What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since

Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.

They’re not just good; they’re good for you.