Shift Leader

Baskin Robbins; Fort Lauderdale (FL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Shift Leader to guide and motivate their team in a fast-paced environment. This role involves coaching team members, ensuring brand standards are met, and delivering exceptional guest service. The ideal candidate will have previous leadership experience and a passion for fostering a collaborative team atmosphere. Join a dynamic workplace where your contributions will directly impact the success of the restaurant and enhance guest experiences. If you're ready to take the next step in your career and lead a team to excellence, this opportunity is perfect for you.

Qualifications

• Previous leadership experience in retail or hospitality preferred.
• Ability to assist with training and coaching team members.

Responsibilities

• Coach team members to meet operational goals and deliver great service.
• Manage inventory and ensure food safety standards are met.
• Communicate shift priorities and provide constructive feedback.

Skills

Leadership

Guest Service

Teamwork

Problem Solving

Education

High School Diploma or Equivalent

Tools

Basic Computer Skills

Job description

Join to apply for the Shift Leader role at Baskin Robbins

6 days ago Be among the first 25 applicants

Join to apply for the Shift Leader role at Baskin Robbins

Overview

Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.

Position Title: Shift Leader

Reports To: Restaurant Manager

Overview

Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.

Responsibilities Include

• Perform all responsibilities of restaurant team members
• Support the Restaurant Manager in meeting operational goals and execution
• Ensure Brand standards are met throughout shift including preparation of food and beverages
• Communicate shift priorities, goals and results to restaurant team members
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
• Support the training of restaurant team members as needed
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Communicate clearly with the next Shift Leader to help prepare him/her for shift
• Ensure Food Safety standards are met
• Manage Inventory throughout the shift
• Provide great guest service and coaches restaurant team members to do the same
• Schedule restaurant team members for shifts
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
  
  

Education/Experience

• Basic computer skills
• Fluent in spoken and written English
• Previous leadership experience in retail, restaurant or hospitality preferred.
  
  

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused
• Ability to assist with training
• Problem solving
• Motivating others
  
  

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
• Wearing a headset
• Working in a small space
  
  

","identifier":{"@type":"PropertyValue","name":"Job ID","value":"8608531"},"datePosted":"2025-03-30T04:48:07.689886+00:00","employmentType":["PART_TIME"],"hiringOrganization":{"@type":"Organization","name":"Baskin Robbins","sameAs":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_1743491292322/1743491292322.png"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"751 E. Commercial Blvd","addressLocality":"Fort Lauderdale","addressRegion":"FL","postalCode":"33334","addressCountry":"US"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"minValue":0,"maxValue":0,"unitText":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer

• Careers Overview
• Working at Baskin-Robbins
• Culture
• Benefits & Perks
• Training & Development
  
  

Dunkin's cup

• Purpose and Values
  
  

Search

Search Careers Hamburger toggle Menu

Hamburger toggle Menu

Close

• Careers Home
• Working at Baskin-Robbins
• Culture
• Benefits & Perks
• Training & Development
• Purpose and Values
• Search Careers
  
  

Back

Shift Leader

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

Referrals increase your chances of interviewing at Baskin Robbins by 2x

Get notified about new Shift Lead jobs in Fort Lauderdale, FL.

Guest Connections Specialist - Remote - Full-Time

Floor Staff - $17 Per Hour - Regal South Beach 18 IMAX, VIP & Screen X.

Ramp Agent (Customer Service Agent) - FLL

Fort Lauderdale, FL $16.00-$16.00 1 day ago

Dania Pointe - Team Member starting at $15.00 per hour

Dania Pointe - Team Member starting at $15.00 per hour

Executive Advocate, Global Guest Experience

Customer Service Representative - State Farm Agent Team Member

Hollywood, FL $35,000.00-$60,000.00 3 months ago

Full Time Hourly Assistant Manager-$23.00 Per Hour With Benefits- South Beach 18

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.