Shift Leader

Penn Station East Coast Subs; Elkview (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Free meal

Job summary

Penn Station East Coast Subs in Elkview, WV is seeking a Shift Leader to join our restaurant management team. You will oversee opening, mid-shift, and closing operations, while delivering friendly service and top hospitality.

The role emphasizes team leadership, coaching, and maintaining food safety and cleanliness standards, along with hands-on guest service and accurate cash handling. Competitive pay and flexible schedules are offered.

Qualifications

• You must be team-oriented, friendly, honest, and have great customer service skills.

Responsibilities

• Take orders and handle cash and credit transactions with courtesy and accuracy.
• Deliver meals to tables or designated pickup areas while maintaining high guest service standards.
• Maintain cleanliness of the work area, dining room, parking lot, and restrooms.
• Stock inventory as needed during the shift to ensure smooth operations.
• Lead and coach team members, enforcing policies and maintaining a positive work environment.
• Maintain food safety and cleanliness standards.
• Open and/or close the restaurant as shift lead.
• Open and close responsibilities as a key holder.

Skills

Team orientation

Customer service

Reliability

Friendly demeanor

Job description

We have an opening for a Shift Leader position. The work schedule for this position could include a combination of opening, mid-shift, and closing. Working here is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment. The Shift Leader position is an important role within our restaurant management team.

Benefits/Perks:

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working

Requirements:

• You must team-oriented, friendly, honest, and have great customer service skills.
• Reliable transportation is required
• Be authorized to work in the United States
• Be at least 17 years old

Responsibilities:

• Serving guests by taking orders, handling cash and credit cards, by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, and restrooms.
• Stock as needed to maintain inventory throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Penn Station has developed a unique product line that demonstrates, in full customer view, the true quality of our products. Our menu features an array of mouth watering grilled submarine sandwiches, fresh-cut fries and hand-squeezed lemonade. All sandwiches are prepared fresh in full view of the customer using delicious hearth-baked bread, USDA steak and the finest meats, cheeses and vegetables. The potatoes are hand selected, fresh-cut and flash-fried in cholesterol-free peanut oil. The lemonade is made from scratch every day using hand-squeezed lemons.