Shift Leader

Penn Station East Coast Subs; Morgantown (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

FREE Meal on days you are working

Job summary

Penn Station East Coast Subs in Morgantown, WV is seeking a Shift Leader to guide daily operations and ensure guest satisfaction.

This role leads a team during opening, mid-shift, and closing, upholds food safety and cleanliness, and delivers friendly, efficient service while maintaining the brand's hospitality standards.

You’ll train teammates, manage orders and cash handling, and keep the dining area presentable for guests.

Qualifications

• You must be team-oriented, friendly, honest, and have great customer service skills.
• Reliable transportation is required.
• Be authorized to work in the United States.
• Be at least 17 years old.

Responsibilities

• Serve guests by taking orders and handling cash/credit with respectful service.
• Deliver meals to tables or pickup area while maintaining high guest service standards.
• Maintain cleanliness of work area, dining room, parking lot and restrooms.
• Stock as needed to maintain inventory during the shift.
• Lead a team to meet operating standards and provide excellent hospitality.
• Coach and train team members on policies and procedures to foster a positive environment.
• Maintain food safety and cleanliness standards.
• Open and/or close the restaurant as a key holder.

Skills

Team leadership

Customer service

Cash handling

Food safety

Reliability

Job description

We have an opening for a Shift Leader position. The work schedule for this position could include a combination of opening, mid-shift, and closing. Working here is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment. The Shift Leader position is an important role within our restaurant management team.

Benefits/Perks:

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working

Requirements:

• You must team-oriented, friendly, honest, and have great customer service skills.
• Reliable transportation is required
• Be authorized to work in the United States
• Be at least 17 years old

Responsibilities:

• Serving guests by taking orders, handling cash and credit cards, by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, and restrooms.
• Stock as needed to maintain inventory throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Penn Station has developed a unique product line that demonstrates, in full customer view, the true quality of our products. Our menu features an array of mouth watering grilled submarine sandwiches, fresh-cut fries and hand-squeezed lemonade. All sandwiches are prepared fresh in full view of the customer using delicious hearth-baked bread, USDA steak and the finest meats, cheeses and vegetables. The potatoes are hand selected, fresh-cut and flash-fried in cholesterol-free peanut oil. The lemonade is made from scratch every day using hand-squeezed lemons.