Shift Leader

CKE Restaurants, Inc.; Easley (SC); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading restaurant company is seeking a Shift Leader to assist the General Manager in managing daily operations. The role focuses on ensuring customer satisfaction and supporting the performance of crew members. Ideal candidates will have 2-3 years of experience in restaurant management and possess strong communication and problem-solving skills. This part-time position offers a fast-paced work environment with opportunities for growth.

Qualifications

• 2-3 years of experience in restaurant management.
• High School Diploma/GED required.
• Bilingual skills are a plus.

Responsibilities

• Assist management with daily operations and crew performance.
• Ensure quality product and customer service.
• Support sales and cost management efforts.

Skills

Planning

Time Management

Team Building

Problem Solving

Communication

Analytical Skills

Education

High School Diploma/GED

Job description

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Position Summary

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

Essential Functions

1. Consistently provides a quality product and customer service experience that delivers total customer satisfaction.
2. Strives to improve the skills and performance of all Crew Persons.
3. Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities.
4. Complies with all Company policies and procedures regarding business and personnel practices.
5. Models and encourages Company shared values.
6. Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external).
7. Attends training to remain current on industry trends.
8. Participates in company meetings, webinars and conference calls.
9. Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements.

Position Qualifications/Core Competencies

1. Must possess approximately 2-3 years of experience and/or education demonstrating a commanding knowledge of restaurant management.
2. High School Diploma/GED required.
3. Excellent planning and time management skills.
4. Team building skills.
5. Investigative and problem-solving skills.
6. Ability to troubleshoot cash handling problems.
7. Reliable personal transportation, valid driver’s license, and proof of insurance.
8. Accessible communication methods with the restaurant, maintaining an open-door policy.
9. Bi-lingual skills are a plus.
10. Strong analytical and organizational skills with ability to identify and implement process improvements.

Work Environment

Fast-paced environment working with kitchen equipment in tight quarters.

Physical Demands

• Stand for long periods.
• Bend and stoop.
• Work around heat.
• Lift 50-75 lbs. comfortably.
• Work with various cleaning products.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Restaurants