Shift Leader

Workstream; Danville (PA); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Competitive pay + tips

Flexible scheduling

Paid training

Growth opportunities

Life Insurance

Tuition benefits

Referral program

Employee discounts

Job summary

Lufrankton Management, a Dunkin' franchise group serving the Danville area in Pennsylvania, is hiring a Shift Leader. Earn $14.00-$16.00 per hour plus tips. This role offers a fast-paced environment and opportunities to develop leadership and guest-service skills.

You’ll lead during shifts, train teammates, manage operations, and ensure safety and cleanliness. Flexible hours, paid training, and growth opportunities await the right candidate.

Qualifications

• Previous experience in food service or retail leadership.
• Strong communication and guest service skills.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Lead by example during shifts and supervise team members.
• Ensure top-notch guest service and smooth store operations.
• Assist with food prep, inventory management, and cash handling.
• Train and coach crew members to their best.
• Uphold food safety, brand, and network standards; step in for manager when needed.

Skills

Leadership experience

Excellent communication

Customer service

Multitasking under pressure

Flexible hours

Job description

Compensation Range:

$14.00 - 16.00 per hour

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin’ franchisee is a great career choice.

Why Dunkin’?

America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training
• Growth opportunities and development
• Life Insurance
• Discounted tuition for you and your family through SNHU and Berkeley College
• Referral program
• Employee discounts on all your Dunkin’ favorites

*Eligibility requirements and/or restrictions may apply.

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Lufrankton Management is an established Dunkin Franchise Group with over 35 years of experience.
The Lufrankton Network has been in the Dunkin' business for 40 years. We pride ourselves in being one of the best Dunkin' Franchisee groups to work for. We have recently been recognized as the 2018 US Operator of the Year, 2020 Franchisee of the Year and 2022 Philanthropist of the Year.
We are a People First People-Centric employer! Our employees receive comprehensive training including online course work through Dunkin' University®, classroom, and on-the-job training. We are committed to investing, developing and promoting employees from within. Our employees, in turn, provide exceptional customer service and remain loyal to us. Additionally, our employees are offered comprehensive benefits including health, dental, and vision, flexible schedules, vacation benefits and more!