Shift Leader

International Restaurant Management Group; Concord (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A growing restaurant group seeks a Shift Leader to oversee operations and ensure excellence in customer experiences. This full-time position emphasizes team management, financial accountability, and maintaining high-quality standards in a fast-paced environment. As part of an inclusive team, you'll foster a positive dining experience.

Qualifications

• Ability to manage a team effectively and ensure a positive environment.
• Strong communication skills are a must for customer interactions.
• Experience in inventory control and maintaining standards of quality.

Responsibilities

• Oversee daily restaurant operations for high performance.
• Ensure compliance with product preparation and customer service standards.
• Maintain financial accountability and deliver top-quality service.

Skills

Team Management

Customer Service

Communication

Inventory Control

Cash Handling

Quality Focus

Job description

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Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Shift Leader, you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.
• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communication skills.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants

This job posting is still active and available.