Shift Leader

Prospect Capital Restaurants; Cliffwood, Northern (NJ, KY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401K program

Referral bonus program

Free employee meals

Room for Growth

Job summary

Wingstop Shift Lead at Prospect Capital Restaurants in Cliffwood, NJ, is responsible for daily operations, delivering excellent customer service, and maintaining product quality during all shifts. This role requires strong leadership, reliable attendance, and a proactive approach to team coaching and safety.

The position emphasizes open availability, dependable scheduling, and adherence to health and safety protocols, with ServSafe certification considered a plus.

Qualifications

• Open availability including holidays, weekends, opening and closing shifts.
• At least 1 year experience as a restaurant shift lead.
• Must be at least 18 years of age.

Responsibilities

• Oversee employees while orders are being prepared to ensure accuracy.
• Ensure high quality products are delivered to each customer.
• Direct and train team members and assist in achieving goals set by managers.
• Represent the brand professionally at all times.
• Maintain overall cleanliness and safety of the restaurant.

Skills

Customer service

Team leadership

Food safety

Communication

Scheduling

Education

Servsafe Certified

Tools

POS system

Job description

We are not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.

Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides.

For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience. We are a franchisee of Wing Stop Restaurants, Inc.

We are very passionate about the Wing Stop brand and coaching, mentoring, and developing the careers of our team.

Primary requirement of a Wingstop Shift Lead:

• Manage the day-to-day aspects of a Wingstop
• Focused on excellent customer service and excellent operational results
• Ensure that the highest quality products are delivered to each customer
• Help direct and train team members, while assisting in goals driven by the Assistant and General Mangers
• Always represent the brand and department in a professional and polished manner

Qualifications for the job:

• Open availability (including holidays, weekends, opening and closing shifts) - Required
• At least 1 year experience as a restaurant shift lead
• Must be at least 18 years of age
• Maintain dependable schedule and predictable attendance
• Have reliable transportation
• Servsafe Certified - A plus
• Ability to lift up to 50 lbs.
• Ability to stand for prolonged periods of time

Key Competencies:

• Oversee employees while orders are being prepared to ensure accuracy
• Well organized and detail-oriented
• Excellent menu and product knowledge
• Must be able to thrive in a fast pace environment
• Money handling including deposits
• Knowledgeable in food safety and experience with food health safety inspections - Preferred
• Understand and apply all proper health and safety precautions and apply them to all orders
• Cross train in other positions of the restaurant and be ready to assist when needed Oversea the overall cleanliness of the restaurant

Benefits:

• 401K program for employees 21+
• Referral bonus program of $200 per referred employee
• Free employee meals during shift and employee discounts
• Room for Growth!

Prospect Capital Restaurants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of our commitment to maintaining a legal and compliant workforce, Prospect Capital Restaurants participates in the E-Verify program during the onboarding process to confirm the employment eligibility of all new hires.

We use eVerify to confirm U.S. Employment eligibility.