Shift Leader

Harri; City of Syracuse (NY); On-site; USD 46,563,000 - 54,443,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Tuition reimbursement

Career development

Ongoing training

Health, dental, vision coverage

401K

Paid Time Off

Food and beverage discounts

Job summary

The Wolak Group, a Dunkin’ Donuts franchisee with 90+ locations, is seeking a Shift Leader in Syracuse, NY. You will support operations, lead a team, and ensure guests receive outstanding service.

We offer competitive pay, tuition reimbursement, health benefits, a 401(k), PTO, and opportunities for career growth through ongoing training.

Qualifications

• Minimum prior experience in hospitality or food service.
• Ability to lead and motivate a team.
• Commitment to serving quality food and beverages.

Responsibilities

• Lead the team to deliver guest service excellence.
• Train and coach new and existing employees.
• Ensure duties are completed and serve safe, quality food and drinks.

Skills

Guest service excellence

Team leadership

Training and coaching

Food safety knowledge

Job description

1909 Teall Avenue, Syracuse, New York 13206

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:

• Competitive Pay ranging from$16.25-$19.00/hr.,plus tips. Compensation based on skills/prior experience
• Hours that work foryou
• Tuition reimbursement through Southern NH University*
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*Eligibility requirements

Here’s how you will help:

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

You are applying for work at The Wolak Group, a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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