Shift Leader

Priority Dispatch Corp.; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A dynamic dining establishment in Cincinnati seeks a Shift Leader to oversee operations and ensure a positive team environment. The role emphasizes customer service, maintaining quality standards, and effective team management. Ideal candidates are passionate about fostering an inclusive atmosphere and have strong communication skills. This position presents an exciting opportunity to contribute to a memorable dining experience while ensuring operational excellence.

Qualifications

• Strong communication skills are essential.
• Experience in customer service is desirable.
• Team-oriented with a collaborative mindset.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency.
• Ensure compliance with company standards in product preparation and service.
• Maintain financial accountability and product quality.

Skills

Customer Service

Team Collaboration

Communication

Quality Focus

Cash-handling

Education

High School/GED

Job description

Job Details

Job Location: Popeyes at Kenwood Towne Centre- 7875 Montgomery Road - Cincinnati, OH

Position Type: Shift Leader

Education Level: High School/ GED

Salary Range: $15.00 - $16.00 Hourly

Job Category: Operations

Description

SHIFT LEADER

Company Overview:

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary:

As a Shift Leader you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities:

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.