Shift Leader

Taco Bell; Charleston (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Taco Bell is looking for a Shift Leader to assist in managing restaurant operations, ensuring customer satisfaction, and training team members. This role requires strong leadership, communication skills, and the ability to maintain high product quality in a fast-paced environment. Join us to be part of a culture that celebrates growth and connection with fans through various passions.

Qualifications

• Supervisory experience in quick service or retail.
• Reliable attendance and punctuality.
• Computer literacy.

Responsibilities

• Maintain fast, accurate service and positive guest relations.
• Motivate and train team members.
• Ensure food quality and customer satisfaction.

Skills

Customer satisfaction

Teamwork

Communication

Basic math

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is part of Yum! Brands, Inc., which also includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, we have nearly 7,000 restaurants in the U.S. and over 400 in 27 countries outside the U.S. Our goal is to open 2,000 more restaurants worldwide within the next decade. We are driven by the Live Más energy and passion of people serving people.

What is "Live Más"?

"Live Más" reflects Taco Bell's culture of breakthrough thinking, innovation, and a focus on our customers. We celebrate our people's accomplishments and foster a fun environment where serving great food is a passion.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing restaurant shifts by following company policies to ensure customer satisfaction and profit. The role involves hands-on training, responding to customer needs, and modeling appropriate behaviors.

Responsibilities of the Shift Leader Position:

1. Maintain fast, accurate service and positive guest relations, ensuring product quality standards are met.
2. Promote a safe working environment by modeling safe behaviors.
3. Motivate and train team members.
4. Maintain equipment, facility, and grounds through preventative maintenance.
5. Ensure food quality and customer satisfaction.
6. Execute marketing plans effectively.
7. Recognize and motivate team members.
8. Provide feedback to team and RGM.

Minimum Requirements: Is This You?

• Must be at least 18 years old.
• Supervisory experience in quick service or retail.
• Reliable attendance and punctuality.
• Basic math and communication skills.
• Computer literacy.
• Enthusiasm and willingness to learn.
• Team player with a commitment to customer satisfaction.

Why Taco Bell?

We believe where you work matters. Join us to be part of a culture that connects with fans through passions like sports, gaming, and music. We foster a culture of authenticity, creativity, and growth, encouraging employees to pursue their passions and develop new skills.