Shift Leader

Ontario Trillium Foundation; Brooklyn (CT); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' Franchisee in the United States seeks a Shift Leader to coach Crew Members during shifts, enforce brand standards, and deliver friendly guest experiences. You will set goals, assign tasks, and celebrate successes, providing timely feedback to team members to drive performance.

This role emphasizes leading by example, sustaining quality service during peak periods, and helping others grow within the company as they contribute to daily operations.

Responsibilities

• Coach Crew Members to uphold brand standards and deliver a friendly guest experience.
• Set goals, assign tasks, and motivate teammates while providing timely feedback.

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard