Shift Leader

Dunkin' | Andrade Group; Bedford (NH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth

Job summary

Dunkin' | Andrade Group is seeking a Shift Leader in Bedford, NH to coach Crew Members during shifts, ensure Brand standards, and deliver a friendly guest experience. You will set goals, assign tasks, and motivate the team while recognizing successes and guiding improvement.

The role emphasizes strong leadership, team collaboration, and a commitment to operational excellence within a fast-paced franchise environment.

Qualifications

• Experience coaching crew members to meet brand standards.
• Ability to motivate and provide timely feedback to the team.
• Strong guest service focus and teamwork.

Responsibilities

• Coach Crew Members throughout the shift to meet Brand standards and guest experience.
• Set goals and provide job assignments to team members.
• Deliver timely feedback and celebrate successes.

Skills

Coaching

Leadership

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard