Shift Leader

Taco Bell; Beaver Dam (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading restaurant as a Shift Lead where you'll support the Restaurant General Manager by managing high-quality shifts. You'll be responsible for solving problems, guiding Team Members, and ensuring customer satisfaction. If you thrive in a fast-paced environment and have a passion for customer service, we want you on our team.

Qualifications

• Ownership of shift operations and problem-solving.
• Ability to provide constructive feedback to Team Members.
• Comfortable in communication with management.

Responsibilities

• Support the RGM by ensuring all shift duties are completed.
• Solve customer complaints quickly.
• Ensure safety standards for Team Members and customers.

Skills

Problem Solving

Communication

Customer Service

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.