Shift Leader

Insomnia Cookies; Atlanta (GA); On-site; USD 19,975 - 22,041; Full time

Benefits offered by this job

Flexible part-time work schedules

Paid vacation and sick time off

Paid on Demand

Employee discount and free cookies

Job summary

A popular cookie brand in Atlanta is seeking a Shift Leader to manage store operations and deliver excellent customer service. This role includes overseeing baking, cash handling, and ensuring a safe environment. Ideal candidates will have prior customer service experience and strong leadership skills. Opportunities for growth and employee discounts are offered.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Outstanding communication, time management, and people skills.
• Ability to lead-by-example and motivate others.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership during your shift.
• Prioritize and delegate tasks for the team.

Skills

Customer service

Point of Sales systems

Communication skills

Time management

Leadership

Job description

3 weeks ago Be among the first 25 applicants

Base pay range

$14.50/hr - $16.00/hr

As a Shift Leader at our East Atlanta store located at 1271 Glenwood AVe SE, Atlanta GA 30316, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

SOME OUR SWEET SHIFT LEADER PERKS:

• Pay rate: Up to $16.00/hr
• Flexible part-time work schedules
• Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!
  
  
  
  
  

WHAT WILL I DO AS A SHIFT LEADER?

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits
  
  
  
  
  

DESIRED SKILLS/EXPERIENCE:

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

Sign in to set job alerts for “Shift Lead” roles.

$16.00 Hourly Starting Pay for Floor Staff!!!

$16.00 Hourly Starting Pay for Floor Staff!!! Nights and Weekends!

Floor Staff - $13.25 per hr Days, Evenings, Weekends, available during the Holidays. Free Movies, flexible schedule.

Airline Customer Service Representative in ATL Airport - $18.50/hr

Floor Staff - $14.00/hr - Regal Medlock Crossing 18 & RPX

Decatur, GA $60,000.00-$65,000.00 3 days ago

Lithonia, GA $59,400.00-$92,600.00 1 week ago

Customer Relations Representative - State Farm Agent Team Member

Atlanta, GA $65,000.00-$95,000.00 5 months ago

Customer Service Representative - State Farm Agent Team Member

Atlanta, GA $45,000.00-$65,000.00 5 months ago

Shift Lead - West Midtown, GA (Eligible for $3/Hour Premium for Qualifying Shifts)

Customer Relations Representative - State Farm Agent Team Member

Morrow, GA $60,000.00-$100,000.00 6 months ago

Customer Service Representative - State Farm Agent Team Member

Morrow, GA $35,000.00-$55,000.00 6 months ago

REVELxp - Tailgate Game Day Staff, Georgia Tech

Future Opening: Customer Service Representative - State Farm Agent Team Member

Atlanta, GA $40,000.00-$50,000.00 9 months ago

Atlanta, GA $34,000.00-$55,000.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.