Shift Leader

Dunkin' | Alekhya International Inc; Arlington Heights (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Arlington Heights, IL is seeking a Shift Leader to coach Crew Members, assign tasks, and uphold Brand standards while delivering a friendly guest experience. You will set goals, motivate the team, provide timely feedback, and help drive consistent service.

This role offers growth opportunities in a fast-paced, team-focused environment. Ideal candidates are reliable, customer-focused, able to train staff, handle rush periods, and maintain clean, compliant operations.

Qualifications

• Experience leading a fast-paced team.
• Strong communication and interpersonal skills.
• Ability to train and develop Crew Members for service excellence.

Responsibilities

• Coach Crew Members to execute Brand standards and deliver a friendly guest experience.
• Set goals, provide job assignments, and motivate others while monitoring performance.

Skills

Leadership

Coaching

Feedback & motivation

Guest service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard