Shift Leader

Dunkin' | Sunbeam Upperco LLC; Smithsburg (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth

Job summary

Dunkin' Franchise in Smithsburg, MD is seeking a dedicated Shift Leader to coach Crew Members throughout each shift, ensure operational Brand standards, and deliver a great and friendly guest experience.

You will set goals, assign tasks, motivate team members, and celebrate successes with timely feedback while maintaining a fast-paced, clean, and welcoming store environment. This role offers opportunities for advancement as you grow with the local Dunkin team.

Qualifications

• Experience coaching Crew Members on shift and driving brand standards.
• Ability to motivate others and provide timely feedback.
• Commitment to delivering a friendly guest experience.

Responsibilities

• Coach Crew Members throughout the shift to execute Brand standards and guest service.
• Set goals, provide job assignments, and motivate the team.
• Celebrate successes and provide timely feedback.

Skills

Coaching

Leadership

Guest service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard