Shift Leader

Chicken Salad Chick; Alexandria (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Chicken Salad Chick in Alexandria, LA is hiring a Shift Lead. The role requires leading a team, ensuring guest satisfaction, and maintaining restaurant standards during opening, mid-shift, or closing hours.

You'll handle guest orders, cash handling, food prep, and coaching staff, while ensuring a clean, safe dining environment. Availability on Saturdays is required; prior restaurant leadership experience is preferred.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States.
• Reliable transportation with a valid driver’s license.
• Available to work any time including Saturdays.
• At least 1 year restaurant management or leadership experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Serve guests by taking orders, handling cash and cards, making drinks and desserts.
• Deliver meals to guests at their table or pickup area and provide excellent service.
• Maintain cleanliness of work area, dining room, restrooms and playground.
• Stock sauces, cups, lids, etc. as needed.
• Lead a team while upholding operating standards for hospitality and guest experience.
• Make deliveries.
• Coach and train team members on policies and procedures.

Skills

Customer service

Team leadership

Verbal communication

Written communication

Reliability

Education

High school diploma

Job description

We have an opening for a Chicken Salad Chick Shift Lead position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working at Chicken Salad Chick is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

Responsibilities

• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
• Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Making deliveries
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Requirements

• You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
• Reliable transportation with a current driver's license is required
• Be authorized to work in the United States
• Be at least 18 years old
• Must have a High School diploma or equivalent
• Be available to work any time including Saturdays- time off can be given for special requests
• Have at least one-year previous restaurant management or leadership experience is preferred.
• Excellent verbal and written communication skills

Company Introduction

Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.