Shift Lead — Youth Care & Crisis Intervention

Crhkids; Sacramento (CA); Hybrid; USD 32,000 - 37,000; Full time

Job summary

Children’s Receiving Home in Sacramento, CA seeks an experienced staff member for campus-wide support in a full-time swing shift. The role focuses on crisis intervention, staff supervision, and program coordination for youth in care.

The position requires strong communication, ability to work varied hours including nights and weekends, and adherence to therapeutic crisis intervention practices. Training and documentation are essential components of the role.

Qualifications

• Ability to work varied hours including nights, weekends, and holidays.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Maintain continuous communication with Residential Counselors (RCs) to ensure safe and effective supervision of clients.
• Act as mediator between staff and youth by providing leadership and assistance in resolving crisis situations.
• Provide feedback to RCs to promote growth and learning.
• Direct Residential Counselors in their duties and train new RCs.
• Evaluate RCs in their performance and address employee complaints with supervisor support.
• Prepare schedules to ensure shift coverage and staffing ratios.
• Develop and maintain therapeutic relationships with youth while maintaining boundaries.
• Proactively check in with youth to prevent crises and stay with staff during crises until baseline behavior returns.
• Assist clients in de-escalation post-crisis and document as required.
• Assist staff with group work and individual problem-solving for each child.
• Ensure staff use Therapeutic Crisis Intervention (TCI) techniques and intervene when necessary.
• Analyze crisis situations to determine causes and preventive measures for the future.
• Help develop and implement Safety Plans for high-risk youth.
• Notifies staff of new policies; ensure dorm and program activity schedules are followed.
• May restrain clients as instructed per TCI to ensure safety of all.
• Participate with youth in recreational activities to build positive relationships.
• Document incidents and restraints per agency and CCL standards.

Job description

Children’s Receiving Home in Sacramento, CA seeks an experienced staff member for campus-wide support in a full-time swing shift. The role focuses on crisis intervention, staff supervision, and program coordination for youth in care.

The position requires strong communication, ability to work varied hours including nights and weekends, and adherence to therapeutic crisis intervention practices. Training and documentation are essential components of the role.