Shift Lead - STRTP

Crhkids; Sacramento (CA); Hybrid; USD 32,000 - 37,000; Full time

Job summary

Children’s Receiving Home in Sacramento, CA seeks an experienced staff member for campus-wide support in a full-time swing shift. The role focuses on crisis intervention, staff supervision, and program coordination for youth in care.

The position requires strong communication, ability to work varied hours including nights and weekends, and adherence to therapeutic crisis intervention practices. Training and documentation are essential components of the role.

Qualifications

• Ability to work varied hours including nights, weekends, and holidays.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Maintain continuous communication with Residential Counselors (RCs) to ensure safe and effective supervision of clients.
• Act as mediator between staff and youth by providing leadership and assistance in resolving crisis situations.
• Provide feedback to RCs to promote growth and learning.
• Direct Residential Counselors in their duties and train new RCs.
• Evaluate RCs in their performance and address employee complaints with supervisor support.
• Prepare schedules to ensure shift coverage and staffing ratios.
• Develop and maintain therapeutic relationships with youth while maintaining boundaries.
• Proactively check in with youth to prevent crises and stay with staff during crises until baseline behavior returns.
• Assist clients in de-escalation post-crisis and document as required.
• Assist staff with group work and individual problem-solving for each child.
• Ensure staff use Therapeutic Crisis Intervention (TCI) techniques and intervene when necessary.
• Analyze crisis situations to determine causes and preventive measures for the future.
• Help develop and implement Safety Plans for high-risk youth.
• Notifies staff of new policies; ensure dorm and program activity schedules are followed.
• May restrain clients as instructed per TCI to ensure safety of all.
• Participate with youth in recreational activities to build positive relationships.
• Document incidents and restraints per agency and CCL standards.

Job description

Job DetailsLevel: ExperiencedJob Location: Childrens Receiving Home - Sacramento, CA 95821Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $23.00 - $27.00 HourlyTravel Percentage: NoneJob Shift: SwingEssential Duties and Responsibilities:

Campus Wide Support

• During scheduled hours, is required to be at the facility at all times when children are present.
• Maintain continuous communication with Residential Counselors (RC’s) to ensure that safe and effective supervision of clients occurs at all times.
• Acts as a mediator between staff and youth by providing leadership and assistance in resolving crisis situations.
• Provides feedback to RC’s in a professional manner with the intention of promoting growth and learning.
• Regularly directs Residential Counselors in the performance of their duties.
• Trains new Residential Counselors.
• Evaluate Residential Counselors in the performance of their duties.
• Addresses employee complaints with support from Supervisors.
• Prepares schedules to ensure coverage of shifts in compliance with required staffing ratios.
• Develop and maintain therapeutic relationships with all youth while maintaining boundaries.
• Pro-actively check in with the youth frequently to prevent crisis situations.
• Remain with staff and clients during a crisis situation until resident returns to their baseline behavior pattern.
• Assist clients in de-escalating after a crisis situation, conduct Life Space Interview (LSI) and complete any necessary documentation.
• Provides assistance to staff with each child in working with a group and in handling individual problems.
• Ensure that staff is utilizing proper Therapeutic Crisis Intervention (TCI) intervention/techniques.
• Intervene in crisis situations as instructed in TCI to ensure safety of clients, assume lead role when intervention involves use of physical containment.
• Analyze crisis situations to determine the cause of the problem and possible ways to prevent the situation in the future. Discuss situation analysis with staff and supervisors as needed.
• Assist as needed in the development and implementation of Safety Plans for youth displaying high risk behaviors.
• Ensure staffing ratios are met at all times.
• Notifies staff of new policies and protocols.
• Ensures that Dorm Schedules and Program Activity schedules are followed.
• May need to restrain clients as instructed per TCI to ensure the safety of staff and clients.
• Participate with the youth in a variety of recreational activities to help build and maintain positive relationships with the clients.
• Document incidents restraints and crisis in accordance with agency and CCL standards.
• Communicate with Program Supervisor, Residential Counselors, Clinicians, Program Teams and CRH clinic regarding issues concerning the clients as needed, for continuity of care.
• Provide transportation for clients as needed.
• Maintains a safe and healthy work environment within assigned client support services for clients, staff, and visitors; reports all accidents or illnesses occurring in the workplace and/or during working hours per CRH/insurance requirements and procedures.
• Accountable for reporting building and equipment damage and/or unsafe conditions and initiate action to correct any unsafe conditions.
• Ensure clients living space meets and/or exceeds the expectations of CCL and CRH and provide regular feedback to the Program Supervisor.
• Perform other agency duties as assigned

Other Duties

• Must be familiar with, and have the ability to carry out, all emergency/disaster plans.
• Provides support to Residential staff, volunteers, interns, and any other auxiliary staff.
• Provides childcare and supervision for the clients.
• Attends and participates in regular staff meetings regarding program issues.
• Attends mandatory in-service trainings.
• Complete written documentation per program requirements, in compliance with agency policy and training and CCL Title 22 regulation requirements.
• Attend and participate in team meetings to be aware of and facilitate the development and application of needs and services treatment plans for each child, providing documentation as necessary.
• Ensure accurate recording of worked hours and notify a supervisor of any discrepancies in a timely manner and in accordance with agency guidelines.

Quality Management

• Adheres to policies, procedures and regulations of the Children’s Receiving Home.
• Models and supports the principles and practices of quality management.
• Maintains a focus on outcomes for assigned program.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to work varied hours including nights, weekends, and holidays. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.