Shift Lead & Team Trainer — Elevate Guest Experience & Operations

Subway Group; City of Johnstown (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship Opportunities

University course credits

Job summary

Subway is seeking a Shift Manager to lead daily operations, focusing on guest experience, food quality, cleanliness, inventory control and staff scheduling.

In this role you will cascade training to Sandwich Artists, supervise team members, handle paperwork, and ensure equipment is maintained.

Full time or part time shifts (day/evening/weekend) vary by location, with opportunities for growth and hands-on restaurant experience.

Qualifications

• High school diploma or equivalent.
• A minimum of 1 year of experience in a restaurant environment.

Responsibilities

• Provide an excellent guest experience.
• Ensure food is prepared and served to standard.
• Keep the restaurant clean, functional and inviting.
• Control inventory.
• Schedule and supervise staff.
• Be a team player.
• Cascading training to Sandwich Artists on responsibilities.
• Complete paperwork as needed.

Skills

Communication

Organizational skills

Staff scheduling

Education

High school diploma or equivalent

Tools

POS system

Job description

As part of the Subway® Team, you as a Shift Manager will focus on six main things:

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Controlling inventory
• Scheduling and supervising staff
• Being a team player

In addition to the role of a typical Sandwich Artist®, key parts of your day to day will consist of:

• Cascading training to Sandwich Artists™ on existing and new responsibilities
• Scheduling and supervising staff
• Practicing inventory control standards
• Ensuring equipment is in proper working order during shift
• Completing paperwork as needed

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education: High school diploma or equivalent

Experience: A minimum of 1 year of experience in a restaurant environment.

ESSENTIAL FUNCTIONS

Communication and organizational skills

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location