Shift Lead: Team & Store Operations Coach

BIG O TIRES - 5040; Norfolk (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Your Pie in Norfolk, VA is seeking energetic crew members to join our team. You'll help deliver a welcoming guest experience, handle daily tasks, and support the general manager in running shifts with integrity.

We value flexible schedules, strong communication, and a can-do attitude. You’ll gain training, benefits like health and dental insurance, 401(k), and opportunities for career growth as part of a dynamic restaurant family.

Qualifications

• Friendly, energetic demeanor and excellent communication skills.
• Flexible schedule availability and reliability.
• Strong problem-solving and conflict-resolution abilities.
• Ability to make quick, good decisions under pressure.

Responsibilities

• Assist the general manager in leading a team with integrity and a sense of purpose.
• Be reliable and punctual, ensuring shifts run smoothly.
• Provide ongoing direction, coaching, and training to crew members.
• Cash management: counting cash drawers and preparing bank deposits.
• Hold yourself and those you manage accountable to Your Pie brand standards.
• Help shifts operate smoothly and execute duties with pride and attention to detail.
• Ensure crew members follow all checklists, store rules and policies.
• Assist GM with weekly inventory counts, food orders, and employee shift scheduling as needed.

Skills

Customer service

Positive attitude

Flexibility

Conflict resolution

Decision making

Job description

Benefits:

• Free uniforms
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks

WHO ARE WE?

At Your Pie, we believe that guests should leave our restaurants feeling happier than when they came in. We strive to create moments with our guests that deliver a memorable store experience. The Your Pie menu focuses on custom-made pizza, pasta, salad, wing, and sandwich options that are served fresh and fast. Guests may build their own entrees from scratch or choose from inspired menu favorites created by Your Pie. Each location serves hand-picked craft beers to complement the menu.

WHAT’S IN IT FOR YOU?

Do you want more than just a job? We have amazing career growth opportunities.

• 401(k) Benefits, they may not seem important now, but you’re going to want to retire some day!
• Health Insurance, because we want you to stay healthy and take care of yourself.
• Dental Insurance, because customers love big, bright smiles!
• Vision Insurance, to see all the amazing things this job has to offer.
• Life Insurance. Just in case.
• Telemedical Services. Quick virtual visits for when you can’t get in to see the doctor.

WHAT YOU’LL BRING TO OUR TEAM.

Do you love people, we mean genuinely love people? We’re looking for positive energy, and a warm friendly attitude, along with a passion for serving and helping others.

• · A flexible work schedule means you can have a life outside of work. Work/life balance is important.
• · Do you see things as challenges instead of problems? Conflict resolution and problem-solving skills are a must!
• · Can you make decisions on the fly? Your ability to make decisions quickly will go a long way here.

WHAT WE’LL EXPECT FROM YOU DAY TO DAY.

• Assist the general manager in leading a team with integrity and a sense of purpose.
• Do you think “on time” is “late?” Great, because we need you to be reliable and punctual.
• Provide ongoing direction, coaching, and training to crew members.
• Cash management: counting cash drawers and preparing bank deposits.
• Hold yourself and those you manage accountable to Your Pie brand standards.
• Help shifts operate super smoothly and execute job duties with the utmost pride and attention to detail.
• Ensure crew members follow all checklists, store rules and policies.
• Assist general manager with weekly inventory counts, food orders, and employee shift scheduling as needed.