Shift Lead & Team Performance Coach

Domino's; Birmingham (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Domino's in Birmingham, AL is seeking an Assistant Manager to oversee shift operations, cost controls, inventory and customer relations. You set the example, follow all policy, and lead the team through busy periods with a positive, proactive approach.

You will work with the team to set goals, train staff, and maintain communication and customer service standards. Ideal candidates bring leadership experience, a constructive mindset, and flexibility to meet shop needs.

Qualifications

• Experience leading a team (we can help with that!)
• Positive attitude and motivational skills (Solutions only!)
• A clean driving record/valid license (not necessarily a deal killer)
• Flexible schedule
• Strong math skills
• Good interpersonal and conflict resolution skills
• Be able to be on your feet for long periods of time
• Ability to learn new skills and work with your team to succeed

Responsibilities

• Set up the store and make sure everything is ready to go from top to bottom using walkthrough techniques
• Review results, address concerns and set goals for your team
• Check communications like email, Teams and closing managers notes and assist where needed. Keep the communication going!
• Assist your operating partner in any training or certifications needed for your team as well as keeping the hiring flow current
• Follow up with routine checklists for each store position
• Manage the rush: give direction and assist/flex into areas as needed
• Ensure the customer is the #1 priority
• Ensure TMs clock out/end shift on time
• Monitor product quality and communicate greats/coach remakes
• Post-rush Manager Walkthrough* and ensure you are ready for the next rush
• The rush isn't over until you're ready for the next
• Review results and communicate actions as needed to other staff

Skills

Team leadership

Positive attitude

Driving record

Flexible schedule

Math skills

Interpersonal skills

Stamina

Learning new skills

Job description

Domino's in Birmingham, AL is seeking an Assistant Manager to oversee shift operations, cost controls, inventory and customer relations. You set the example, follow all policy, and lead the team through busy periods with a positive, proactive approach.

You will work with the team to set goals, train staff, and maintain communication and customer service standards. Ideal candidates bring leadership experience, a constructive mindset, and flexibility to meet shop needs.