Shift Lead: Team Leader for Fast-Paced Service

kmac; L'Anse (MI); On-site; USD 26,000 - 38,000; Full time

Job summary

Taco Bell franchise in Michigan is seeking a Shift Lead to support the Restaurant General Manager by running great shifts and upholding Taco Bell standards. You will guide Team Members, ensure duties are completed, and help serve safe, quality food with a friendly attitude.

You’ll handle customer concerns promptly, provide feedback to team members, and follow cash, security, inventory and labor policies while maintaining a safe and welcoming dining environment for guests and staff.

Qualifications

• Customer service experience in a fast-paced environment.
• Ability to guide and motivate a team to meet standards.

Responsibilities

• Run shifts and ensure Taco Bell standards are met.
• Ensure Team Members complete duties and serve safe, quality food.
• Maintain a safe, welcoming environment for customers and staff.
• Handle customer concerns quickly and politely; provide feedback to team members.
• Communicate openly with management; follow cash, security, inventory and labor policies.

Skills

Customer service

Team leadership

Problem solving

Job description

Taco Bell franchise in Michigan is seeking a Shift Lead to support the Restaurant General Manager by running great shifts and upholding Taco Bell standards. You will guide Team Members, ensure duties are completed, and help serve safe, quality food with a friendly attitude.

You’ll handle customer concerns promptly, provide feedback to team members, and follow cash, security, inventory and labor policies while maintaining a safe and welcoming dining environment for guests and staff.