Shift Lead: Team Leader for Fast-Paced Service

Jimmy John's Sandwiches; Gilbert (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Jimmy John's in Gilbert, AZ seeks crew to greet customers, deliver fast, accurate sandwiches, and maintain high sanitation standards. You will support management, handle routine tasks, and contribute to a lively, systems-driven team environment.

Ideal candidates show great customer service, leadership, reliability, and a drive for success in a fast-paced store. This role involves on-site store operations and occasional on-duty leadership.

Qualifications

• Experience delivering world-class customer service.
• Proven ability to lead and motivate teams in a fast environment.
• Reliable, punctual, and organized with strong work ethic.

Responsibilities

• Assist Management with shifts duties and objectives.
• Ensure completion of all side work properly.
• Support with general shift work including slicing and making sandwiches in ~30 seconds, handling customer complaints, and training new employees.
• Complete weekly administrative tasks.
• Be the manager on duty 2–5 nights a week.

Skills

Customer service

Leadership

Punctual

Organizational skills

Fast-paced work

Job description

Jimmy John's in Gilbert, AZ seeks crew to greet customers, deliver fast, accurate sandwiches, and maintain high sanitation standards. You will support management, handle routine tasks, and contribute to a lively, systems-driven team environment.

Ideal candidates show great customer service, leadership, reliability, and a drive for success in a fast-paced store. This role involves on-site store operations and occasional on-duty leadership.