Shift Lead & Team Coach — Fast-Paced Food Service

burgerking; Tewksbury (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King is hiring for a team-focused, customer-service oriented role at our Massachusetts location. The position involves supervising and developing staff, ensuring accurate and friendly order taking, resolving customer concerns, and handling cash and inventory duties.

The role requires reliability, strong communication, and the ability to thrive in a fast-paced setting. Location at 85 Main Street, Tewksbury, MA, with opportunities to advance from team member to restaurant shift manager as

Qualifications

• Responsibilities include supervising and training staff, ensuring prompt and courteous order taking, resolving customer concerns, managing inventory, counting cash and preparing deposits, and thriving in a fast-paced environment.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

Job description

Burger King is hiring for a team-focused, customer-service oriented role at our Massachusetts location. The position involves supervising and developing staff, ensuring accurate and friendly order taking, resolving customer concerns, and handling cash and inventory duties.

The role requires reliability, strong communication, and the ability to thrive in a fast-paced setting. Location at 85 Main Street, Tewksbury, MA, with opportunities to advance from team member to restaurant shift manager as