Shift Lead — Store Ops & Customer Experience

Walgreens; Catonsville (MD); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Catonsville, MD, is seeking a retail key holder to manage store operations including opening/closing the store, engaging with customers, and maintaining inventory accuracy. The ideal candidate has leadership experience in retail, is fluent in English, and can respond to customer needs while ensuring compliance with company policies. Salary range for this position is $17 – $20 per hour, based on experience and qualifications.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, manages cash handling, and ensures readiness for the business day.
• Engages customers by greeting them and offering assistance with products.
• Responsible for maintaining accurate inventory counts and assisting with bookkeeping activities.
• Assists in training and personal development of team members.

Skills

Leadership

Customer Service

English Fluency

Store Operations

Job description

Walgreens in Catonsville, MD, is seeking a retail key holder to manage store operations including opening/closing the store, engaging with customers, and maintaining inventory accuracy. The ideal candidate has leadership experience in retail, is fluent in English, and can respond to customer needs while ensuring compliance with company policies. Salary range for this position is $17 – $20 per hour, based on experience and qualifications.