Retail Shift Lead

Pressed Juicery; Rancho Cucamonga (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

Pressed Juicery is seeking a Shift Lead to guide guests and the team during shifts, delivering exceptional service and promoting wellness through our juices and bowls. You will train and mentor staff, maintain store standards, and uphold food safety while driving sales and loyalty program participation.

The role requires a passion for health and a positive, guest-first attitude, with flexibility to work evenings, weekends, and holidays in a fast-paced retail environment.

Qualifications

• Passion for health, wellness, and creating exceptional guest experiences.
• Experience in food service, hospitality, or retail (preferred).
• Strong communication skills with a guest-first mindset.
• Team-oriented with the ability to lead by example.
• Ability to work in a fast-paced food and beverage, retail environment.
• Must be able to work flexible schedules including nights, weekends, and holidays.

Responsibilities

• Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
• Engage guests with product sampling and storytelling about ingredients and benefits.
• Drive sales by recommending products and enrolling members in loyalty programs.
• Role model elevated service and teamwork to exceed sales goals.
• Follow Mystery Shop guidelines to ensure store performance.

Skills

Guest experience

Sales persuasion

Team leadership

Communication

Food service

Flexibility

Job description

Job Description

Posted Tuesday, August 11, 2026 at 7:00 AM | Expires Saturday, September 12, 2026 at 6:59 AM

Job Purpose

The Shift Lead is more than a team member—they are the guides on our guests’ wellness journeys. They lead by example, creating vibrant in-store experiences, driving results through confident selling, and fostering a community of warmth, care, and connection. Whether they ’re preparing a Freeze, sampling juices, or mentoring a new team member, you bring our mission to life with every shift.

Essential Functions

Guest Experience & Sales

• Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
• Engage guests with product sampling and passionate storytelling about our ingredients and benefits.
• Drive sales by actively recommending products and enrolling new members in our loyalty programs.
• Role model elevated service and teamwork to exceed sales goals.
• Follow Mystery Shop guidelines to ensure your store reaches 100%.

Team Support

• Support and guide fellow team members throughout the shift .
• Help onboard and train new team members by modeling Pressed standards .
• Model a safe, inclusive, and respectful environment for all .

Daily Store Operations

• Prepare, serve, and package products—including wellness bowls, Freeze , and juice orders .
• Fulfill in-store and third-party delivery orders .
• Maintain store cleanliness and organization, including storage areas and in-store restrooms .
• Cut fruit, clean equipment, and uphold food safety standards .
• Open and close the store as scheduled and complete daily checklists ( Zenput , etc.) .

Inventory & Admin

• Assist with inventory organization and restocking .
• Share guest feedback and operational insights with the General Manager .
• Ensure compliance with all company policies and procedures .

Qualifications

• Passion for health, wellness, and creating exceptional guest experiences.
• Experience in food service, hospitality, or retail (preferred).
• Strong communication skills with a guest-first mindset .
• Team-oriented with the ability to lead by example.
• Ability to work in a fast-paced food and beverage, retail environment.
• Ability to stand, walk, bend, stoop, and reach throughout shift.
• Ability to lift and carry up to 50 lbs.
• Must be able to work flexible schedules including nights, weekends, and holidays.
• Must be legally authorized to work in the U.S. without restriction.