Shift Lead Slice House San Leandro

Xfinity Master Company Code; San Leandro (CA); On-site; USD 23,419 - 27,552; Part time

Job summary

Xfinity Master Company Code is seeking excellent shift leaders for our location in San Leandro, CA. This role involves supervising shift operations, ensuring food safety and maintaining company standards while delivering exceptional customer service.

The ideal candidate will possess strong leadership skills, the ability to train crew members effectively, and a commitment to creating a positive guest experience. Pay ranges from $17.00 to $20.00 hourly. Join us in delivering flavor experiences at Wingstop!

Qualifications

• Strong leadership and supervisory skills.
• Ability to train and mentor crew members.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise operations during shifts to maintain company standards.
• Ensure excellent guest service and satisfaction.
• Manage crew and coordinate breaks effectively.

Skills

Exceptional customer service

Food safety knowledge

Inventory control

Team management

Job description

Job Details: Job Location: Slice House San Leandro - San Leandro, CA 94577. Salary Range: $17.00 - $20.00 Hourly.

Wingstops mission is to serve the world flavor. Wingstop is the destination when you crave fresh never frozen wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

We are looking for excellent shift leaders to supervise the operations of a shift to ensure that food safety, product preparation, cleanliness, and company standards are maintained. This includes working a cashier or cook position while supervising staff. Exceptional customer service is a must.

Essential Duties & Responsibilities

• Perform all tasks and responsibilities of a Wingstop shift lead.
• Ensure that each Guest receives outstanding service by providing a Guest-friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service.
• Train newer or less experienced crew members in their tasks and responsibilities.
• Practice inventory control standards.
• Ensure store policies are being followed by all staff members.
• Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained.
• Open and/or close the Restaurant and meet required work hours.
• Manage and motivate the crew members.
• Ensure breaks are coordinated effectively and quickly.
• Assemble and package orders according to the Wingstop standard.
• Assist all other positions when necessary.
• Assist in keeping the kitchen & dining room clean throughout the shift.
• Ensure that all crew members are always health safety conscious.
• Resolve customer issues with efficiency and a good attitude.
• Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed.
• Promote the Wingstop Brand and uphold the mandatory operating requirements including QSC requirements.
• Enforce the Wingstop uniform and jewelry policy.
• Ensure that each guest has a positive, long-lasting impression of the Wingstop experience.
• Cash is controlled and maintained, any voids or refunds are accounted for.
• Daily and weekly cleaning task are being met.
• Orders quote times are being met and adjusted for peak business hours.
• Overtime for the crew is to be avoided unless it is an emergency and approved by the general manager.
• Kitchen is well manned and organized for each position during peak periods.
• Represent the Wingstop brand.

Qualifications

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Equal Opportunity Employer Statement

We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.