Wingstop Shift Lead 4028

Xfinity Master Company Code; Elk Grove (CA); On-site; USD 27,552 - 28,929; Full time

Job summary

Xfinity Master Company Code is seeking a Shift Lead for their Wingstop location in Elk Grove, CA. The ideal candidate will manage a team, ensuring outstanding guest service and maintaining operational standards.

This position offers an hourly wage between $20.00 and $21.00 and requires effective training of crew members and adherence to health and safety practices. Join us to deliver a flavor experience!

Qualifications

• Must effectively manage and motivate crew members.
• Strong product knowledge required to ensure guest satisfaction.
• Ability to follow sanitation and safety standards.

Responsibilities

• Perform all tasks and responsibilities of a Wingstop shift lead.
• Ensure outstanding guest service by maintaining high standards.
• Train crew members and ensure compliance with store policies.

Skills

Customer service

Team management

Inventory control

Health and safety awareness

Job description

Job Details

Job Location: Wingstop 4028 - Elk Grove, CA 94524

Salary Range: $20.00 - $21.00 Hourly

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never frozen wings, hand‑cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop.

We are looking for team members who want to deliver a flavor experience.

Essential Duties & Responsibilities

• Performs all tasks and responsibilities of a Wingstop shift lead.
• Ensure that each Guest receives outstanding service by providing a Guest‑friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service.
• Trains newer or less experienced crew members in their tasks and responsibilities.
• Practices inventory control standards.
• Store policies are being followed by all staff members.
• Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained.
• Open and/or close the Restaurant and meet required work hours.
• Manage and motivate the crew members.
• Ensure breaks are coordinated effectively and quickly.
• Assemble and package orders according to the Wingstop standard.
• Assist all other positions when necessary.
• Assist in keeping the kitchen & dining room clean throughout the shift.
• Ensure that all crew members are always health safety conscious.
• Resolve customer issues with efficiency and a good attitude.
• Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed.
• Promote the Wingstop Brand and uphold the mandatory operating requirements including QSC requirements.
• Enforce the Wingstop uniform and jewelry policy.
• Ensure that each guest has a positive, long‑lasting impression of the Wingstop experience.
• Cash is controlled and maintained, any voids or refunds are accounted for.
• Daily and weekly cleaning tasks are being met.
• Orders quote times are being met and adjusted for peak business hours.
• Overtime for the crew is to be avoided unless it is an emergency and approved by the general manager.
• Kitchen is well manned and organized for each position during peak periods.
• Represent the Wingstop brand.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.