Shift Lead RVT — Lead Pet Care & Team Excellence

Banfield Pet Hospital; Cornelius (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Employee discounts on pet care

Job summary

Banfield Pet Hospital in Cornelius, NC is seeking a full-time Shift Lead - Registered Veterinary Technician (RVT) to supervise the front and back of house, mentor staff, and ensure high-quality client service. You will coordinate client flow, perform technician duties under doctor supervision, and contribute to case management and prevention services.

The role emphasizes leadership, adherence to state practice acts, and commitment to Pet health through preventive care and team collaboration.

Qualifications

• Licensed or certified RVT with state credentials.
• Strong client service and communication skills.
• Ability to lead a team and manage daily flow in a busy clinic.

Responsibilities

• Recruit new clients and promote preventive care services.
• Route clients and pets for efficient care and productivity.
• Provide professional service and educate clients about pet health.
• Assist with surgeries and perform technician appointments under supervision.
• Train and mentor paraprofessional staff and ensure record accuracy.

Skills

Client communication

Team leadership

Pet care knowledge

Schedule management

Education

RVT Certification or Licensure

Tools

Practice management software

Medical records systems

Job description

Banfield Pet Hospital in Cornelius, NC is seeking a full-time Shift Lead - Registered Veterinary Technician (RVT) to supervise the front and back of house, mentor staff, and ensure high-quality client service. You will coordinate client flow, perform technician duties under doctor supervision, and contribute to case management and prevention services.

The role emphasizes leadership, adherence to state practice acts, and commitment to Pet health through preventive care and team collaboration.