Shift Lead - Pembroke Park

Doordashusa; Tucson (AZ); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Market Competitive pay

Paid time off (PTO) and sick leave

Health benefits starting Day 1 (Med, D

401k match

Gym membership reimbursement

DashPass subscription

Employee Assistance Program

Career advancement opportunities

Job summary

DoorDash is seeking a Shift Lead for a local fulfillment center to oversee daily operations. You will lead the team through shifts, ensure orders are fulfilled accurately, and maintain inventory and equipment security.

The role involves moving and handling products, collaborating with kitchen tasks where needed, and providing excellent service to customers and Dashers. A high school diploma or GED is required, with training provided for food handling.

Qualifications

• High school diploma or GED required or equivalent.
• Ability to lift up to 50 lbs.
• Proficiency with Google Docs and Google Sheets.
• Food handling certificate (DoorDash training provided).

Responsibilities

• Lead Operations Associates through shifts, ensuring safety and productivity.
• Fulfill orders in warehouse and assist in light-kitchen tasks where applicable.
• Maintain inventory and protect company assets; manage equipment.
• Communicate with dashers and customers to resolve issues and ensure smooth pickups.

Skills

Team player

Self-motivated

Organized

Google Docs/Sheets

Education

High school diploma or GED

Tools

Pallet jack

Hand truck

Food handling certificate (training provided)

Job description

About the Team

DashMart is a local‑fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick‑and‑mortem store for Dashers to deliver. We’re open early and close late - some sites even run 24/7!

About the Role

DashMart is looking for a motivated and experienced individual that excels in fast‑paced, physical environments and is excited to roll up their sleeves and actively engage in day‑to‑day operations. In this role, you will work within a local fulfillment center supporting Site Management running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light‑prep kitchen.

You’re excited about this opportunity because you will…

• Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
• Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
• Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
• One Team One Fight: Support operations in both the warehouse and kitchen, assist with day‑to‑day tasks, and lead by example. You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high‑quality experience for our customers.
• Help improve operations: Contribute ideas to improve our quality and customer experience.

We’re excited about you because…

• You’re self‑motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.
• You have a proven track record of success in food and beverage, warehouse, and/or retail environments.
• You’re able to be on your feet and move heavy products. You are excited and physically able (with or without accommodation) to lift up to 50 lbs., depending on the needs of the specific site, and can operate a pallet jack and hand truck.
• You have the ability and desire to obtain and maintain a food handling certificate. (DoorDash will provide this training)
• You have a high school diploma or GED equivalent. A college diploma is even better but not required.
• You are at least 18 years of age.
• You're organized and proficient in Google Docs and Google Sheets.
• You have flexibility in your schedule. Depending upon the scheduling needs of the hiring site, you can be available for a number of different shifts a week.

Benefits

• Market Competitive pay
• Opportunity for pay increases twice a year based upon performance
• Paid time off (PTO) and sick leave
• Health benefits starting Day 1 (Medical, Dental, & Vision)
• 401k match
• Gym membership reimbursement (up to $75/month)
• Monthly DashPass subscription (including access to Lyft discounts for full‑time employees)
• Employee Assistance Program
• Career advancement opportunities

Statement of Non-Discrimination

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.