Shift Lead — Path to General Manager in 2 Years

Sweetgreen; Santa Clara (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Tips

Competitive wages

Management path

Medical/Dental/Vision

Paid time off

Free meal

401(k)

Merch Shop

Job summary

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, coach the team, and uphold our standards for real food and hospitality. You’ll drive guest experiences, manage shifts, and model teamwork across the floor.

With leadership experience, you can grow toward General Manager within two years while developing your career in a fast-paced, purpose-driven environment that rewards accountability and performance.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role
• Experience in fast-paced environments - restaurant, retail, or hospitality
• Ability to coordinate multiple tasks while maintaining operational standards
• Ability to speak, read, write, and understand the primary language(s) of the work location
• Must be able to work at least 30 hours per week
• Must be 18 years of age or older
• Must be authorized to work in the United States

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership

Hospitality

Team motivation

Organizational skills

Communication

Job description

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, coach the team, and uphold our standards for real food and hospitality. You’ll drive guest experiences, manage shifts, and model teamwork across the floor.

With leadership experience, you can grow toward General Manager within two years while developing your career in a fast-paced, purpose-driven environment that rewards accountability and performance.