Shift Lead: Own the Lane, Lead the Team

Whistle Express Car Wash; Reno (NV); On-site; USD 38,000 - 52,000; Full time

Job summary

Whistle Express Car Wash in Reno, NV seeks a proactive Shift Lead to set the standard on the lot. You will oversee daily operations, engage customers, and lead the crew when management is off-site. This role demands ownership, accountability, and a results-driven mindset.

You will manage opening and closing procedures, ensure safety, quality wash standards, and deliver a positive guest experience while coaching teammates for peak performance in a fast-paced outdoor environment.

Qualifications

• Proven leadership or supervisory experience.
• Ability to manage opening/closing procedures.
• Comfortable working outdoors in a fast-paced environment.

Responsibilities

• Greet customers and promote services to drive engagement and sales.
• Direct vehicles safely into the wash tunnel and prepare them for washing.
• Monitor equipment and enforce all safety protocols on shift.
• Lead the team during shifts, delegate tasks, and provide feedback as needed.
• Inspect each vehicle to uphold Whistle’s quality standards and report issues.

Skills

Leadership

Customer service

Team coordination

Outdoor work

Safety compliance

Job description

Whistle Express Car Wash in Reno, NV seeks a proactive Shift Lead to set the standard on the lot. You will oversee daily operations, engage customers, and lead the crew when management is off-site. This role demands ownership, accountability, and a results-driven mindset.

You will manage opening and closing procedures, ensure safety, quality wash standards, and deliver a positive guest experience while coaching teammates for peak performance in a fast-paced outdoor environment.