Shift Lead - Ops & Quality Control

carlislellc; North Carolina; On-site; USD 36,000 - 52,000; Full time

Job summary

Wendy's in Gulfport, MS seeks a shift supervisor to oversee operational activities during non-service hours and assist management during service hours. You will provide work direction to crew members and help maintain standards per Wendy's procedures.

Responsibilities include supervising opening/closing, monitoring labor, training staff, and ensuring safety and dress policies are followed. Requires 1 year in restaurants and 18+ years old.

Qualifications

• Thorough knowledge of Wendy's Operational Procedures and Standards.
• High School graduate or equivalent educational certificate.
• At least 1 year of experience in the restaurant industry.
• Must be at least 18 years of age.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems requiring immediate attention; refers issues to the unit manager when needed.
• Follows procedures in the Operational Procedures Manual.
• Ensures time card accuracy and wage/hour compliance during non-service shifts.
• Maintains safe working conditions by following safety policies; enforces dress policy.

Skills

Supervisory experience

Training and coaching

Customer service

Education

High School diploma or equivalent

Job description

Wendy's in Gulfport, MS seeks a shift supervisor to oversee operational activities during non-service hours and assist management during service hours. You will provide work direction to crew members and help maintain standards per Wendy's procedures.

Responsibilities include supervising opening/closing, monitoring labor, training staff, and ensuring safety and dress policies are followed. Requires 1 year in restaurants and 18+ years old.