Shift Lead: Operations, Service & Profitability

Domino's; Shreveport (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

Domino's in Shreveport, Louisiana is seeking a reliable manager to oversee all activities during shifts. Responsibilities include managing cost controls, inventory, cash handling, and ensuring exemplary customer service from the crew.

The ideal candidate should have strong organizational skills and a commitment to maintaining high cleanliness standards.

Qualifications

• Experience in inventory control and cash management.
• Ability to set a good example and follow policies.
• Strong customer relations skills.

Responsibilities

• Manage store operations during your shift.
• Oversee staffing and ensure adherence to policies.
• Maintain store cleanliness and manage profitability.

Skills

Communication Skills

Ability to comprehend written instructions

Customer service skills

Job description

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance & punctuality, transportation to/from work, store cleanliness, marketing, profitability.

QUALIFICATIONS

General job duties for all store team members

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Communication Skills
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

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1. Are you available and willing to work a schedule with varying hours on a daily basis?
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2. Do you have a reliable form of transportation to get to work on time?
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3. Would you be willing to take a criminal background check administered in accordance with state and federal law, if required by the employer for the assignment?
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4. Are you at least 18 years old or older?
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5. Do you have at least 6 months experience as a shift supervisor or team lead in the restaurant industry
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