Shift Lead & Operations Coach - Car Wash

Tsunami Car Wash Intermediate Holdco, LLC; Perrysburg (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Tsunami Express is seeking an Assistant Manager to lead shifts, ensure high-quality washes, and deliver outstanding customer service in a fast-paced car wash setting.

You will coach and develop team members, support daily operations, and help the site hit goals while maintaining safety and equipment standards. This hands-on leadership role offers growth in operations and management within a supportive, team-focused environment.

Responsibilities

• Lead and run shifts as an Assistant Manager to ensure high-quality washes and outstanding customer service
• Coach, mentor, and develop team members to improve performance and engagement
• Support daily operations and ensure all Assistant Manager responsibilities are executed efficiently
• Maintain compliance with operational standards, safety procedures, and equipment guidelines
• Stay informed on products, services, and promotions to drive sales and membership growth
• Assist in achieving site goals, KPIs, and overall business performance
• Perform physical tasks, including lifting up to 50 pounds throughout your shift

Job description

Tsunami Express is seeking an Assistant Manager to lead shifts, ensure high-quality washes, and deliver outstanding customer service in a fast-paced car wash setting.

You will coach and develop team members, support daily operations, and help the site hit goals while maintaining safety and equipment standards. This hands-on leadership role offers growth in operations and management within a supportive, team-focused environment.