Shift Lead (Miss J's)

LV Petroleum; Missoula (MT); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Flexible schedule

Growth opportunities

Health benefits

Paid time off

Job summary

LV Petroleum's Miss J's Cafe in Missoula, MT is seeking a Shift Lead to supervise the team, ensure quality food preparation, and deliver friendly customer service in a busy travel center setting.

The role involves assisting with inventory, cash handling, and maintaining health and safety standards, with opportunities for growth and flexible scheduling.

Qualifications

• Leadership and supervision experience preferred.
• Strong communication and customer service skills.
• Experience in fast-paced food service or retail.

Responsibilities

• Supervise staff during shifts and provide direction and training.
• Ensure prompt, friendly customer service and resolve issues.
• Oversee food preparation and presentation to meet quality standards.
• Monitor inventory and assist with ordering supplies.
• Handle cash operations and end-of-shift reporting.
• Maintain health and safety regulations and standards.
• Communicate operational needs and improvements with management.

Skills

Leadership

Communication

Team-building

Customer service

Education

High school diploma or equivalent

Food service management education (a plus)

Job description

Walk In Interviews Welcome Weekdays 11-4: 8018 US Hwy 93 N Missoula, MT 59808

LV Petroleum is looking for a Shift Lead at Miss J's Cafe location within our fast-paced travel center. This role involves supervising the team, ensuring quality food preparation, and delivering exceptional customer service. The Shift Lead will assist in maintaining inventory levels, managing cash transactions, and upholding health and safety standards. This position requires strong leadership and communication skills to foster a positive environment for both customers and team members.

Key Responsibilities:

1. Team Management: Supervise staff during shifts, providing direction, training, and support.
2. Customer Service: Ensure customers receive prompt, friendly service, and address any concerns or issues.
3. Food Quality Control: Oversee food preparation and presentation to ensure high-quality standards are met.
4. Inventory Management: Assist in monitoring and managing inventory levels, including ordering supplies as necessary.
5. Cash Handling: Ensure accurate cash register operations and financial reporting at the end of each shift.
6. Health and Safety Standards: Maintain compliance with health regulations and safety protocols.
7. Operational Communication: Communicate effectively with management and team members regarding operational needs and improvements.

• High school diploma or equivalent; additional education in food service management is a plus.
• 1-2 years of experience in food service or retail, with leadership or supervisory experience preferred.
• Strong leadership and team-building skills.
• Excellent communication skills, both verbal and written.
• Ability to resolve customer issues in a calm and professional manner.
• Basic knowledge of food safety practices and inventory management.
• Flexible availability, including the ability to work nights, weekends, and holidays as needed.

Physical Requirements:

• Must be able to stand for long periods and lift items weighing up to 50 pounds.
• Ability to perform repetitive motions such as cooking, assembling, and serving food products.

• Competitive weekly pay
• Flexible scheduling
• Opportunities for growth and advancement
• Fast-paced, team-oriented work environment
• Health, dental, and vision benefits available for eligible team members
• Paid time off for eligible employees